Privacy Policy

{"time":1787842209865,"blocks":[{"id":"2nOxfeOxfy","type":"header","data":{"text":"1. About This Policy","level":2}},{"id":"C82aawb2JD","type":"paragraph","data":{"text":"Worldwide Travel Network Ltd trading as 1Trip (\"1Trip\", \"we\", \"us\" or \"our\") respects your privacy and is committed to protecting your personal information."}},{"id":"PnEQ3hBlCZ","type":"paragraph","data":{"text":"This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, contact us, make an enquiry or book a holiday with us."}},{"id":"rqWJhVtndB","type":"paragraph","data":{"text":"By using our website or providing your information to us, you acknowledge the practices described in this policy."}},{"id":"YwzCso4tGd","type":"header","data":{"text":"2. Who We Are","level":2}},{"id":"vK4eEYNmPQ","type":"paragraph","data":{"text":"Worldwide Travel Network Ltd trading as 1Trip"}},{"id":"59gP7Sf9ch","type":"paragraph","data":{"text":"Cardinal PointRickmansworthWD3 1REUnited Kingdom"}},{"id":"Rj6uqH-_Ne","type":"paragraph","data":{"text":"Telephone: 020 8900 0055Email: <a href=\"mailto:sales@1trip.co.uk\">sales@1trip.co.uk<\/a>"}},{"id":"YP50UT6T2-","type":"header","data":{"text":"3. Information We Collect","level":2}},{"id":"eWdE_5AU6n","type":"paragraph","data":{"text":"Depending on how you interact with us, we may collect:"}},{"id":"9iLaMWupqF","type":"list","data":{"style":"unordered","items":[{"content":"Your name","items":[]},{"content":"Contact details, including email address, telephone number and postal address","items":[]},{"content":"Date of birth where required for travel arrangements","items":[]},{"content":"Passport and travel-document information where required to make your booking","items":[]},{"content":"Travel preferences and requirements","items":[]},{"content":"Booking and holiday information","items":[]},{"content":"Payment and transaction information","items":[]},{"content":"Communications between you and 1Trip","items":[]},{"content":"Information provided when you submit an enquiry or request a quotation","items":[]},{"content":"Website usage information, including IP address, browser type and device information","items":[]},{"content":"Marketing preferences","items":[]}]}},{"id":"F6HSMaS7nC","type":"paragraph","data":{"text":"We only request information that is reasonably necessary for the relevant purpose."}},{"id":"DAKMW6OYcm","type":"header","data":{"text":"4. Information You Provide About Other Travellers","level":2}},{"id":"DS4uUscwX3","type":"paragraph","data":{"text":"If you provide personal information relating to other people travelling with you, you confirm that you have permission to provide that information and that you have made them aware that their information may be processed by us for the purposes of arranging and managing the booking."}},{"id":"ww4lUawX8i","type":"header","data":{"text":"5. How We Use Your Information","level":2}},{"id":"iYPNwFb4OV","type":"paragraph","data":{"text":"We may use your information to:"}},{"id":"7bbshQhUMs","type":"list","data":{"style":"unordered","items":[{"content":"Process and manage bookings","items":[]},{"content":"Provide holiday quotations and enquiries","items":[]},{"content":"Arrange flights, accommodation, transfers and other travel services","items":[]},{"content":"Communicate with you about your booking","items":[]},{"content":"Process payments","items":[]},{"content":"Provide customer support","items":[]},{"content":"Deal with amendments, cancellations and complaints","items":[]},{"content":"Meet legal and regulatory obligations","items":[]},{"content":"Prevent fraud and misuse","items":[]},{"content":"Improve our website, products and services","items":[]},{"content":"Send marketing communications where you have consented or where otherwise permitted by law","items":[]},{"content":"Maintain records of our business transactions","items":[]}]}},{"id":"nmulSol3ny","type":"header","data":{"text":"6. Travel Suppliers","level":2}},{"id":"FWikpUKWj8","type":"paragraph","data":{"text":"In order to arrange your holiday, we may need to share relevant personal information with third parties involved in providing your travel arrangements."}},{"id":"mML2K17RUe","type":"paragraph","data":{"text":"These may include:"}},{"id":"U1v4aB0ELY","type":"list","data":{"style":"unordered","items":[{"content":"Airlines","items":[]},{"content":"Hotels","items":[]},{"content":"Rail and coach operators","items":[]},{"content":"Transfer providers","items":[]},{"content":"Car hire companies","items":[]},{"content":"Tour and excursion providers","items":[]},{"content":"Travel insurers","items":[]},{"content":"Payment providers","items":[]},{"content":"Technology and booking platforms","items":[]},{"content":"Other suppliers required to provide the services you have booked","items":[]}]}},{"id":"vlEZFPBnMO","type":"paragraph","data":{"text":"We only share information reasonably required for the relevant service."}},{"id":"9hTF8pkKtj","type":"header","data":{"text":"7. International Transfers","level":2}},{"id":"Syx2Rub_TU","type":"paragraph","data":{"text":"Some of our suppliers and service providers may be located outside the UK."}},{"id":"QL0uqDsaKP","type":"paragraph","data":{"text":"Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law."}},{"id":"y8WAdnePPK","type":"header","data":{"text":"8. Payments","level":2}},{"id":"lMuLtntyOw","type":"paragraph","data":{"text":"Where you make a payment to us, payment information may be processed by our payment providers."}},{"id":"FbWCw4LnPX","type":"paragraph","data":{"text":"We do not normally store complete payment card details where this is not necessary."}},{"id":"nhUna0p4BV","type":"paragraph","data":{"text":"Payment providers may process your information in accordance with their own privacy policies and security requirements."}},{"id":"Hd4vlRwppU","type":"header","data":{"text":"9. Marketing","level":2}},{"id":"UxvShhReZa","type":"paragraph","data":{"text":"We may send you information about holidays, offers, promotions, travel inspiration and other services where permitted by law."}},{"id":"lqmmFz4HLI","type":"paragraph","data":{"text":"You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us."}},{"id":"n9RSnBgdQN","type":"paragraph","data":{"text":"Unsubscribing from marketing will not stop essential service communications relating to an existing booking."}},{"id":"P1MZhtbxPw","type":"header","data":{"text":"10. Cookies","level":2}},{"id":"qjZKj6JwmN","type":"paragraph","data":{"text":"Our website may use cookies and similar technologies to ensure the website operates correctly, understand how visitors use our website and improve your online experience."}},{"id":"2waBpfVK2P","type":"paragraph","data":{"text":"Some cookies may be provided by third-party services such as analytics, advertising and website technology providers."}},{"id":"i6xIxJpog0","type":"paragraph","data":{"text":"Where required by law, we will request your consent before placing non-essential cookies on your device."}},{"id":"ca4YaaprBo","type":"paragraph","data":{"text":"You can manage cookie preferences through your browser and any cookie controls provided on our website."}},{"id":"71_f2HXBiG","type":"header","data":{"text":"11. Website Analytics and Advertising","level":2}},{"id":"ioXN683G0y","type":"paragraph","data":{"text":"We may use analytics and advertising technologies to understand website traffic, measure marketing activity and improve our advertising."}},{"id":"zfWTzpBXCy","type":"paragraph","data":{"text":"These technologies may collect information about your device, browsing activity and interaction with our website."}},{"id":"zmz3GRs_LV","type":"paragraph","data":{"text":"Where applicable, these services may include tools provided by third parties such as Google and Meta."}},{"id":"jqQvNwidX2","type":"paragraph","data":{"text":"Their own privacy policies and terms may also apply."}},{"id":"gB-MTeeqXk","type":"header","data":{"text":"12. How Long We Keep Your Information","level":2}},{"id":"oDsrdvvxYy","type":"paragraph","data":{"text":"We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business records, meet legal and regulatory requirements, resolve disputes and enforce our agreements."}},{"id":"va9iJks6D1","type":"paragraph","data":{"text":"The retention period will depend on the type of information and the reason it was collected."}},{"id":"YvONoXvtJM","type":"header","data":{"text":"13. Your Data Protection Rights","level":2}},{"id":"F6V8pVbkGs","type":"paragraph","data":{"text":"Depending on the circumstances, you may have rights under applicable data protection law, including the right to:"}},{"id":"nr4oa7DSDS","type":"list","data":{"style":"unordered","items":[{"content":"Request access to your personal information","items":[]},{"content":"Request correction of inaccurate information","items":[]},{"content":"Request deletion of your information","items":[]},{"content":"Request restriction of processing","items":[]},{"content":"Object to certain processing","items":[]},{"content":"Withdraw consent where processing is based on consent","items":[]},{"content":"Request portability of certain information","items":[]}]}},{"id":"_vIfh0Kson","type":"paragraph","data":{"text":"These rights are subject to applicable legal exemptions and requirements."}},{"id":"sBlOfMOUD6","type":"paragraph","data":{"text":"To exercise a right, please contact us using the details below."}},{"id":"Jp7Dkp-ztp","type":"header","data":{"text":"14. Keeping Your Information Secure","level":2}},{"id":"yUOw9KSumo","type":"paragraph","data":{"text":"We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure."}},{"id":"6Q-FycBOlb","type":"paragraph","data":{"text":"However, no method of transmitting or storing information online can be guaranteed to be completely secure."}},{"id":"DwCdrXCmZG","type":"header","data":{"text":"15. Third-Party Websites","level":2}},{"id":"ID9zInm7wR","type":"paragraph","data":{"text":"Our website may contain links to third-party websites, including airlines, hotels, attractions, payment providers and other travel services."}},{"id":"7qG1fV20KE","type":"paragraph","data":{"text":"We are not responsible for the privacy practices or content of third-party websites."}},{"id":"8JmGBQHmcT","type":"paragraph","data":{"text":"You should review the privacy policy of any third-party website you visit."}},{"id":"znm4ZlJniF","type":"header","data":{"text":"16. Children","level":2}},{"id":"b2XelS786-","type":"paragraph","data":{"text":"Our website and services are not specifically directed towards children."}},{"id":"Q8Z9oiSiVW","type":"paragraph","data":{"text":"We do not knowingly collect personal information from children for marketing purposes."}},{"id":"FaTv8LtIKh","type":"paragraph","data":{"text":"Where information about a child is required to make a travel booking, it may be collected from the parent, guardian or lead passenger and used only where reasonably necessary to provide the travel services."}},{"id":"Dw3nFr80N1","type":"header","data":{"text":"17. Complaints","level":2}},{"id":"pwoo_zMZrs","type":"paragraph","data":{"text":"If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve the matter."}},{"id":"VA5--migQH","type":"paragraph","data":{"text":"You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator."}},{"id":"m0U_KPpMSl","type":"header","data":{"text":"18. Changes to This Privacy Policy","level":2}},{"id":"2VARv30Dg8","type":"paragraph","data":{"text":"We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements."}},{"id":"OCBZaEggdn","type":"paragraph","data":{"text":"The latest version will always be published on our website."}}],"version":"2.31.0"}